• Free entrance for children below 100cm
• Child ticket is only applicable for children 100-140cm (must be between 2-12 years old)
• Children aged 0-2 can join the tour for free provided they do not occupy an additional seat
• Children aged 3-8 would be charged 75% of tours rate.
• Children over 8 would be considered as adult

From our given pickup area point

See Availability

PickUp Time Start : 08:00| PickUp Time End: 08:00 | Booking Cutoff : 08

Confirmation:

• You will receive a confirmation of your booking's availability within 1 minute of the booking time.
• Most bookings are auto-confirmed, and we will send you the voucher via email.
  • Auto Pre-Paid Booking: Any auto pre-paid booking is automatically confirmed when you pay through our payment gateway system.
  • Partial Payment: All bookings with partial payments are non-refundable and confirmed automatically.
  • Pay Later Booking: Any booking where you have selected to pay later is not confirmed unless you provide us with your room number and hotel check-in information.
• Our pick-up time and guide numbers for tours will be confirmed by our Customer Service Representative at least 12 hours before the tour date (in the case of Join Tours).
• For all Private Tours, all pick-up points are already mentioned in our itinerary. In the event that you do not receive an email from us, please check your Spam folder or notify us via email.
• Please send us your room number and local number if you have any to [email protected] with your booking confirmation number.

Additional Information:

• Children aged 0-2 can join the tour for free provided they do not occupy an additional seat.
• Children aged 3-8 will be charged 75% of the tour's rate. Children over 8 will be considered as adults. Our tours are available almost every day.
• In case of any urgency or cancellation, we will inform you at least 12 hours before the tour time.
• Our Customer Service Representative may suggest an alternative day or refund your money immediately. This tour is available in English language only, but you can request a
• Private tours in many different languages such as Chinese, Japanese, and Korean. Please specify your preferred language when making a private tour booking.

• Please always try to update us with room numbers after check-in to Hotel.
• Always try to book your service very carefully.
• Please always read the Inclusions and exclusions very carefully.
• Please wait at Hotel Lobby 15 minutes before the time specified on this voucher to start.
• Any late from your side may be re-allocated to a later time if available, Otherwise this will be auto canceled with charge 100%.
• Driver can be late up to 15- 45 Minutes due to Traffic or any unwanted clauses.
• You do not need to show voucher, just show them mobile voucher or booking confirmation on mobile for this activity to our Guide.
• Please note the activity time can be affected by several factors including weather, equipment maintenance or safety protocols.
• Sun Leisure World reserve the rights to cancel any booking because of bad weather condition or natural disaster.