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TOINS – Your Travel Loyalty Coins by Sun Leisure World

TOINS is a digital loyalty currency designed exclusively for Sun Leisure World’s valued customers. Earn, collect, and redeem TOINS to enjoy special discounted rates on Tour, Transfer, Experience and holiday packages, and more!
Think of TOINS as your travel rewards that make every trip more affordable and rewarding. The more you book, the more you save!

What is "Toins?

“Toins” = Tour/Transfer + Coins** It’s your digital wallet currency used inside the platform. Just like cash, you can use Toins to pay for tours, Transfer and packages, and premium features directly from your balance —
no need to enter payment details every time.

What is the basic use for a new user?

  • Sign up on the platform
  • View available tours, Transfer and Packages services
  • Use Toins to book instead of cash
  • Track wallet balance & transaction history
  • Top-up as Neede

Exclusive Discounts

Some offers are available only for Toins users

No Payment Hassle

Skip entering card/UPI info every time

How to Purchase Toins?

Go to Wallet / My Toins section

Click “Add Toins”

Select the amount (e.g., 1 Toin = 100 THB)

Pay online by Flywire Payment Getways

Toins will be instantly added to your wallet

Toins Transactions

Every transaction is tracked! You can see:

  • Top-ups (when you buy Toins)
  • Spending (like bookings for now)

Example of Booking Using Toins

You need 200 THB to book a tour. Your wallet balance is 2 Toins — you're good to go!
This means each Toin = 100 THB,
and you already have enough balance to confirm the booking without using your card again.

Toins – Frequently Asked Questions (FAQs)

  • Q .Is there a minimum amount to purchase?

    Ans:

    Yes, the minimum top-up is 1 Toin (100 THB).

  • Q: Can I convert Toins back to cash?

    Ans:

    No, Toins are non-refundable and non-transferable to real currency, but you can use them for any eligible service within the platform.

  • Q: How do I check my Toin balance?

    Ans:

    Go to the “Wallet” or “My Toins” section in the website to view your current balance and transaction history.

  • Q: What happens if I cancel a booking paid with Toins?

    Ans:

    If the service allows cancellation, your Toins will be refunded back to your wallet according to the cancellation policy.

  • Q: Is 1 Toin always equal to 100 THB?

    Ans:

    Yes, in most cases, 1 Toin = 100 THB. However, special offers or promotional campaigns may offer bonus Toins during top-ups.

  • Q: Do Toins expire?

    Ans:

    No, Toins never expire. You can keep them and use them anytime of booking.

  • Q: Can I partially pay with Toins and the rest with cash?

    Ans:

    No! Our system does not allows mixed payments. One payment Method at a time.

  • Q: What should I do if Toins weren’t added after payment?

    Ans:

    In rare cases, network delay may cause this. Please:

    • 1. Wait 2–5 minutes
    • 2. Refresh the wallet screen
    • If still not updated, contact support([email protected]) with your payment reference

  • Q: Are Toins safe to use?

    Ans:

    Yes. Toins are stored securely in your digital wallet. All transactions are encrypted and tracked, so your funds are always protected.

  • Q: Can I transfer Toins to another user?

    Ans:

    Currently, Toin transfers are not supported for security reasons. All Toins are tied to your user account only.