• Free entrance for children below 100cm.
• Child ticket is only applicable for children 100-140cm (must be between 2-12 years old).
• Children aged 0-2 can join the tour for free provided they do not occupy an additional seat.
• Children aged 3-8 would be charged 75% of the tour rate.
• Children over 8 would be considered adults.

From our given pickup area point

See Availability

PickUp Time Start : 08:00| PickUp Time End: 08:00 | Booking Cutoff : 08

Confirmation:-

• You will receive confirmation of your booking's availability within 1 minute of booking time. Most of the booking is auto-confirmed, we will send you the voucher via email.
  • Auto Pre-Paid Booking:- Any auto pre-paid booking is confirmed automatically when pay us via our payment gateway system.
  • Partial Payment:- All bookings with partial payment are non-refundable and confirmed automatically.
  • Pay later booking:- Any booking where you have selected to pay later is not confirmed unless you update us with your room number and hotel check-in information.
• Our pick-up time and Guide Numbers of tours will be confirmed by our Customer Service Representative 12 hours before the tour date. (In case of Join Tours,)
•  For All Private Tours, all pick-up points are already mentioned in our itinerary.
•  In the event that you do not receive an email from us, please check your Spam folder or notify us via email.
• Please send us your room number and local number if you have any to rsvn@sunleisureworld.com with your booking confirmation number.

Additional Information:

• Not wheelchair accessible.
• Stroller accessible
• Near public transportation.
• Infants must sit on laps.
• Most travelers can participate.
• This is a private tour/activity. Only your group will participate.
• Free Door to Door Pick up for our tours at the following location with NO CHARGE- City Center Chiang Rai District area (3 KM radius)

• Please wait at Hotel Lobby 15 minutes before the time specified on this voucher to start.
• Any late from your side may be reallocated to a later time if available, Otherwise, this will be auto-canceled with a charge of 100%.
• The driver can be late up to 15- 45 Minutes due to Traffic or any unwanted clauses.
• You do not need to show vouchers, just show them mobile vouchers or booking confirmations on mobile for this activity to our Guide.
• Please note that activity time can be affected by several factors including weather, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel any booking because of bad weather conditions or natural disasters.