• Free entrance for children below 100cm
• Child ticket is only applicable for children 100-140cm (must be between 2-12 years old)
• Children aged 0-2 can join the tour for free provided they do not occupy an additional seat
• Children aged 3-8 would be charged 75% of the tour rate.
• Children over 8 would be considered adult

From our given pickup area point

See Availability

PickUp Time Start : 10:00| PickUp Time End: 10:00 | Booking Cutoff : 08

• You will receive confirmation of your booking's availability within 1 minute of booking. Most bookings are auto-confirmed, and we will send you the voucher via email.
  • Auto Pre-Paid Booking: Any auto pre-paid booking is confirmed automatically once payment is processed through our payment gateway system.
  • Partial Payment: All bookings with partial payments are non-refundable and confirmed automatically.
  • Pay Later Booking: Bookings, where you have selected to pay later, are not confirmed unless you provide your room number and hotel check-in information.
• Our Customer Service Representative will confirm the pick-up time and guide details for tours (for join tours) at least 12 hours prior to the tour date.
• For all private tours, pick-up points are already included in the itinerary.
• If you do not receive an email from us, please check your spam folder or notify us via email.
• Please send your room number and local phone number (if available) to [email protected] along with your booking confirmation number.
• Please be at the hotel lobby 15 minutes before the time specified on this voucher to begin your activity.
• If you are late, your booking may be rescheduled to a later time if availability permits. Otherwise, it will be automatically canceled with a 100% charge.
• The driver may be delayed by 15 to 45 minutes due to traffic or unforeseen circumstances.
• There is no need to present a physical voucher; simply show a mobile voucher or booking confirmation to our guide for this activity.
• Please note that the timing of the activity may be affected by factors such as weather, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel any booking due to adverse weather conditions or natural disasters.

• Please show this ticket to the guide or driver.
• This ticket is only valid for the booked date.